Manufacturing From Higashiyama, Kyoto in Japan, we carefully make each Guitar one by one, and devote our time, wisdom and love to it.
We think there are as many of the best instruments as there are players.
First of all, please imagine the shape and sound you want, as well as the coloring and specifications. Our products and technologies exist in order to approach that ideal as much as possible. If you have any questions when ordering, please feel free to contact us. It is our greatest pleasure to help your music life.
We will make a lifelong guitar just for you.
Walder Guitar
made in KYOTO
Kyoto handmade original guitar production studio ｜ Walder Guitar ｜ Original guitar wiring, remodeling, repair, repair studio
Flow from request to delivery
For customers who wish to bring in repairs and customs to the shop We are open from 11:00 to 19:00 except Thursdays, which is a regular holiday. (Excluding summer holidays and year-end and New Year holidays) If you let us know your visit by phone or email in advance, we will be able to respond more smoothly.
0. Consultation
First of all , please contact us by phone or email.
We will ask you about the details and discuss the approximate quotation and delivery date in advance.
Since it is difficult to tell the exact thing without seeing the real thing, the information on the cost at this stage is only tentative.
1. 1. Customers will ship the products
Please mail (prepay) your guitar to the walder Guitar shop (address below). If you have any strings that you normally use when shipping, we request that you enclose one set.
We will adjust each part according to the tension of that string. If you don't have your own strings, we can prepare them for you. (Ernie Ball, D'Addario, Elixir)
〒605-0976
17-55 Sennyuji Torincho, Higashiyama-ku, Kyoto
Walder Guitar To Okura
2. 2. Telephone contact after receiving the product
We will contact you by email or phone after the guitar arrives at our shop. Please select the method that is convenient for you by email or phone when you contact us by email or phone in advance.
When checking the guitar, we also check other defects and malfunctions free of charge, so we will inform you at the same time. If necessary, we can repair it after making an estimate.
3. 3. Start repair / custom work
Start of work (Delivery time varies depending on the content, but we will report on the delivery time at any time.) Since we are constantly repairing several units, it will take some time to finish the work in a short time. There may be cases. We will start the work after explaining.
4. Notification of work completion & product shipping
After completion, we will contact you by email or phone.
Please confirm the work finish by email.
Send an invoice by email after viewing the finish
We will return it as soon as payment is confirmed.
We will ship by Sagawa Express.
(The return shipping fee is 1700 yen for up to 160 sizes, and 2500 yen for Yamato mail for larger sizes.)
Five. After service
Please do not hesitate to let us know if you would like to readjust the finish, and we will readjust it free of charge.
〒605-0976
17-55 Sennyuji Torincho, Higashiyama-ku, Kyoto
Walder Guitar Okura